Terms of service

Terms of Service

  Last updated: May 9, 2026

  OVERVIEW

  Welcome to GiftedGlow. By visiting or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

  SECTION 1 — WHO WE ARE

  GiftedGlow is an online jewelry store operating at giftedglows.com. We sell personalized, custom-made jewelry shipped directly to our customers. Our store is powered by Shopify.

  SECTION 2 — ELIGIBILITY

  By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

  SECTION 3 — PRODUCTS

  All of our products are made to order and personalized based on the information you provide at checkout. We make every effort to display our products accurately, but colors and appearance may vary slightly depending on your screen settings.

  SECTION 4 — ORDERS

  When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Orders are confirmed via email once payment is processed. Please review all personalization details carefully before submitting your order, as errors cannot be corrected after production begins.

  SECTION 5 — PRICING

  All prices are listed in US Dollars and are subject to change without notice. Applicable taxes and shipping fees will be calculated at checkout.

  SECTION 6 — PAYMENTS

  We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely. We do not store your payment information.

  SECTION 7 — SHIPPING

  We offer free shipping on all orders. Estimated delivery time is 7–14 business days. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

  SECTION 8 — RETURNS & REFUNDS

  All sales are final on personalized and custom-made items. Please refer to our full Refund Policy for details on damaged, defective, or incorrect items.

  SECTION 9 — CANCELLATIONS

  Orders may be cancelled within 24 hours of purchase for a full refund. After 24 hours, production has typically begun and cancellations cannot be accepted.

  SECTION 10 — INTELLECTUAL PROPERTY

  All content on this website including text, images, logos, and product photos is the property of GiftedGlow and may not be copied, reproduced, or distributed without written permission.

  SECTION 11 — LIMITATION OF LIABILITY

  To the fullest extent permitted by law, GiftedGlow shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  SECTION 12 — PRIVACY

Your use of our website is governed by our Privacy Policy, which is incorporated into these Terms by reference.

  SECTION 13 — CHANGES TO TERMS

  We reserve the right to update these Terms at any time. Changes will be posted on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

  SECTION 14 — CONTACT

  For any questions regarding these Terms, please contact us at:

  GiftedGlow
  hello@giftedglows.com